Learning articles
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Accessible TV advertising on UK TV
Accessibility is the practice of making content and advertising that is available for all individuals to understand and enjoy, be that by providing options for subtitles, signing, audio descriptions or making changes to interactivity settings or design formats.
Access services in advertising are available on all linear TV and each major TV company in the UK is committed to improving the accessibility of their on-demand streaming services as the technology continues to develop across different platforms and devices.
TV has long been recognised as the most effective medium when it comes shaping opinions, influencing cultural norms, and creating societal change.
Here are a few examples of how the TV companies have been supporting the drive to make TV advertising and content accessible for all.
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Tips for producing accessible marketing and publicity materials
Many of your audience members, visitors or employees will experience difficulty in reading printed documentation. There are many different reasons for this, including:
Difference in language use i.e. people with dyslexia may read or write some phrases differently; someone whose first language is not English will have some different interpretations and some Deaf people whose use of English will also be slightly different.
Age-related issues may make reading difficult for some
Minimal formal education
Mild intellectual disability
Varying visual impairments -
ISBA urges advertisers to make subtitles the default in new accessibility guide
The guide features best practice from P&G, ITV, The & Partnership, Unilever and the Royal National Institute of Blind People.
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Reframing accessible advertising
Our ambition for the industry is for all advertisers to consider accessibility when briefing to drive towards an Accessible AV advertising ecosystem by June 2024. To support this objective Flock Associates in association with ISBA have produced this guidance to share learnings, ideas and initiatives from other brands that have already started their accessibility journey.
Our previous two guides (Representation of a Nation & Evolution of Representation) have been pivotal in supporting successful Brands to drive the necessary changes to embrace and embed authentic representation across the advertising industry. They both provide practical and actionable guidance on how to start the journey to become more diverse & inclusive in an authentic way (not tick boxing). Whilst there has been a positive focus onto Diversity, Equality & Inclusion over the last few years in media it has not gone far enough. Although many brands now portray more representation in their advertising, to date, very little has been done to ensure that all adverts are accessible to every audience. It is important for advertisers to have front of mind that it is not possible to be inclusive until everyone is included.
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How to approach audio description and sound design for short and long form content
How to approach audio description and sound design for short and long form content
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Best Practice in audio description - P&G
Best Practice in audio description - P&G
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The Advertising Industry’s Advice on Accessibility and Disability Representation: A Critical Discourse Analysis
How do advertising trade press and association resources advise practitioners on considering disabilities in advertising work? What does the industry think are effective practices for taking disabilities into account fairly and respectfully? This article answers these questions by closely reading prominent industry articles and multimedia materials focused on recommendations regarding how to take disabilities into account in advertising work. Using critical disability scholars’ critiques of the advertising industry’s considerations of disability as a guide, critical discourse analysis was applied to trade articles and multimedia materials published between 2018 and early 2023 by the Association of National Advertisers (ANA), Adweek, and Ad Age, all leading advertising industry trade publishers among U.S. advertising practitioners. These analyses present some emergent themes about what the industry tells itself are the effective practices to represent disabilities and reach and include people with disabilities. Careful attention is paid to the similarities and gaps between industry recommendations and scholarly and activist guidelines to see where the industry sees itself in its journey of disability diversity, equity, inclusion, and belonging.
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Ways to develop accessible and inclusive online advertising campaigns
Whether it’s getting more traffic to your site, more customers in the door, or promoting services, advertising aims to expand your company’s reach.
The best way to influence potential customers is through advertising, a growing and bustling industry. The sector predicts that U.S. ad industry revenue will grow by 2.6% this year, reaching a record-high $352 billion.
Even with this in mind, some businesses still miss the mark by not being inclusive and accessible in their advertisements. By excluding certain demographics, you limit your audience, which is counterproductive to the overall mission.
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Case study: Groupama
In post-production, Communication team realizes a continuous work with the internal Brand teams. The goal is to remind to the agencies, to include audio description and subtitling from the brief, so the spots are delivered with them directly.
On the agency side, discussions are also conducted with the sales teams to integrate the system into the budget. But also, with the sustainability division to ensure expertise of the subject.
In broadcasting, advertising campaigns broadcast on linear TV channels are available with subtitling and audio description.
Concerning BVOD, catch'up, replay, video platforms such as YouTube and social platforms, only subtitling is available.
This is what the brand says:
"With a small budget, we can audio describe an advertising film, the financial burden is therefore not a sticking point. But it is important to remain vigilant about the risk of forgetting which concerned all the people and entities. It is necessary to carry out verification work for each new film. There should also be times without speech to make way for the audio description voices." -
Make your ads accessible to everyone
Meta advertiser tools are built for everyone to use, and ads should be accessible by people who have impaired vision or hearing. For an ad to be accessible, it should be created in a way that can be understood regardless of someone's physical ability to see or hear it.
People living with visual or audial impairments use screen readers to navigate Facebook, Instagram and other social platforms. When an ad is created thoughtfully with accessibility in mind, screen readers can better understand your ad creative, text and CTA, making them more meaningful to a global audience.
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Diageo UK: Promoting inclusive and accessible Facebook video ad content
The global adult beverage conglomerate enlisted a visually impaired content creator to feature in its Facebook video campaign promoting engaging and accessible ad content for everyone, and saw a 2.5-point lift in message affinity for accessibility.
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Ensuring the quality of TV and on-demand access services (2023)
Ofcom believes that TV and video-on-demand programming should provide an equally fulfilling experience for all audiences, regardless of disability. This relies not only on widening availability of access services (including subtitling, audio description and signing), but also on improving their quality and usability.
Developments in the video-on-demand industry (such as increased customisation options) and growth of new technologies (including automatic subtitling and synthetic voices for audio description) have brought about a greater range of approaches to accessibility features. So, we want
to hear your views on what really matters in ensuring the quality of these services.