Subtitle It! Report

Without access to services such as subtitles and signing, TV is unwatchable for deaf people and people with hearing loss. In April 2023, RNID ran a survey to find out more about people’s experiences accessing subtitles and British Sign Language interpretation and audience preferences for
these features. This report outlines the findings from that survey. It shows that people continue to face significant barriers accessing TV through on-demand platforms due to a lack of subtitles and signing. It also sets out what on-demand service providers, platforms and the Government need to do to improve access.